WWVREMC offers several ways to pay your bill.
Choose the option right for you.
Pay Online
With SmartHub, you may pay your bill online using a bank account or credit card.
Use the app to make a one-time payment or set-up a recurring payment. You can also access more detailed account information and view your billing history. There is never a charge to use SmartHub and it’s available 24 hours a day, 7 days a week.
Automatic Payment Plan (ACH)
Free up time for the important things in life with ACH.
When you sign up for the WWVREMC Automatic Payment Plan (ACH), your utility bill payment is debited automatically from your checking or savings account, or your credit card each month. With no more checks to write or due dates to stay on top of, your time is freed up to concentrate on the important things in life.
Pay by Phone
SecurePay Automated Phone System:
1-844-827-4759
SecurePay is a quick and easy way to pay your bill without the wait. You can save your checking or savings account information if paying from a bank account. Or pay with American Express, Mastercard or Visa. Credit card information can also be saved for future payments. You can also inquire about your account balance, update your phone number, or make payments. There is never a charge to use SecurePay and it's available 24 hours a day, 7 days a week.
Pay in Person
Visit our office or one of our designated pay stations.
Office
101 Brownsville Ave.
Liberty, IN 47353
Office hours are 7:30 a.m. to 4:30 p.m., M-F.
Pay at the counter or use our dropbox.
Pay Stations
Pay your bill at FCN Bank. Be sure to take our most recent bill with you. Participating locations include:
Franklin County National Bank
Brookville Branch
501 Main St.
Brookville, IN 47012
Pay with Cash
Visit vanilladirect.com for payment locations and information. VanillaDirect collects a fee for all transactions.
Paying by Mail
Remit your payment by mail to:
Whitewater Valley REMC
P.O. Box 3199
Martinsville, IN 46151-3168
WWVREMC Office
WWVREMC phone numbers:
800-529-5557 or 765-458-5171
Call WWVREMC and speak with one of our member support representatives for billing questions, account updates, or to make a payment from your checking or savings account, or using your American Express, Visa or Mastercard.
Go Paperless. Get a $5 Bill Credit!
Paperless Billing
You may have heard about the proposed postage increases going into effect this year. To help offset this additional expense of mailing bills to our members, we are running a paperless billing promotion for a limited time.
To sign up for paperless billing:
From your web browser-
Log in to your SmartHub account and click on “My Profile” and “Update My Paperless Settings.” Then, toggle the “Paperless” setting to ON on the right side of the page.
From your app-
Log in to your SmartHub account and click on “More" and “Settings.” Then, toggle the “Paperless” setting to ON.
- A monthly email notification will be sent via email.
- See the identical bill statement online as you would receive at home.
- Receive your statement in real-time without any delays.
- You will be able to access your SmartHub website or mobile app 24/7.
- Reduces your paper clutter at home and no more misplaced bills.
- Pay your bill online using your checking account or credit card. You will receive an email confirmation of your payments made online or through our mobile app.
- Your Powerlines newsletter will be emailed to you, so you won’t miss out on important co-op news.
Sign up before October 2 to receive your power bill by email and receive a one-time $5 bill credit.